About Technical Resource Center

Our mission is to provide a team of industrial automation specialists that deliver superior service and support to the electrical industrial automation users in our outlined distribution territory. The TRC accomplishes this by applying team-oriented strategies and value-added services while representing Rockwell Automation and RA’s Encompass Partners, manufacturers providing leading technologies and valued solutions. In pursuing this mission, we strive to ensure that we have the highest quality of professional knowledge and skills to meet both our internal and external customers’ needs.

The following examples are just a few of the services our team provides:

  • New product and/or service introduction and demonstration
  • Proof of concept design support
  • Product application support & solution
  • On-site (or telephone) technical assistance
  • Seminars, commercial program and technical training
  • Technology migration support for legacy applications
Rockwell Automation Support

Rockwell Automation Support (regular and after-hours support)
For Rockwell products technical support, please call 1-440-646-3434.
Rockwell technical support for drives can be reached at 1-262-512-8176.

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